Coinbase Pro | Log In | Secure Your Crypto
Quick, clear, and user-first guidance to sign into Coinbase Pro safely. This page covers the login process, recommended security settings, recovery tips, and who on the staffing team can help if you need support.
How to Log In — Step-by-step
Follow these steps to access your Coinbase Pro account. These instructions assume you already have a Coinbase Pro account and verified email address.
- Open the official Coinbase Pro app or visit the Coinbase Pro login page in your browser.
- Enter your registered email address and password in the sign-in fields shown on-screen.
- If prompted, complete two-factor authentication (2FA) using your chosen method (authenticator app is recommended).
- Review the device and location prompts. Confirm only if you recognize the device and location.
- Once signed in, confirm account activity on your dashboard and check for any unfamiliar devices or sessions.
Pro tip: Use a hardware security key or authenticator app (e.g., Google Authenticator, Authy) instead of SMS for stronger protection.
Security Best Practices
Protecting your crypto starts before you log in. Implement these safety measures to reduce risk and keep your funds secure.
- Enable 2FA: Always enable two-factor authentication using an authenticator app or hardware key.
- Use a strong password: Choose a unique, high-entropy password and store it in a reputable password manager.
- Beware of phishing: Never click email links to log in — type the official URL or use a bookmark. Verify sender addresses and email contents.
- Secure your email: Your registered email is a recovery path. Protect it with 2FA and a unique password.
- Limit API keys: Create API keys only when necessary and restrict permissions (withdrawals should be disabled unless needed).
- Keep software updated: Apply updates to your operating system and browser to patch security vulnerabilities.
Account Recovery & What to Do If You Are Locked Out
If you lose access to your 2FA device or cannot sign in, follow these general recovery steps:
- Attempt to recover access to your authenticator app (backup codes, migration options, or cloud backup if previously enabled).
- Check your email for official recovery instructions from Coinbase Pro — avoid links unless you initiated the request.
- Contact Coinbase Pro support through their verified support channels and provide only the requested identity verification details.
- Be prepared to provide proof of identity and account ownership if required; never share your password or full private keys with support.
Note: Recovery can take time depending on verification requirements. Keeping backup codes in a secure safe or hardware vault reduces lockout risk.
Recognizing and Avoiding Phishing
Phishing remains one of the top threats to crypto users. Watch for these common signs:
- Requests for private keys, seed phrases, or passwords — legitimate support will never ask for these.
- Urgent language that pressures you to act immediately ("Your account will be closed…").
- Misspelled domain names, unusual sender addresses, or links that resolve to third-party pages.
If you suspect a phishing attempt, do not click any links and report it to Coinbase Pro support immediately via their official channels.
Frequently Asked Questions
Can I use SMS 2FA?
While SMS 2FA is better than no 2FA, it is less secure than authenticator apps or hardware keys. SIM-swapping attacks can compromise SMS-based 2FA.
What should I do if I see an unfamiliar login?
Immediately change your password, revoke all active sessions from account settings, enable stronger 2FA, and contact support.
How do I secure API access?
Create scoped API keys with minimal permissions and rotate them regularly. Avoid storing keys in plain text.
Staffing & Support Contact
If you require human assistance, the following staffing roles can help with account and security issues. Note: Always contact support through Coinbase Pro's verified channels — do not share credentials or wallet seeds with anyone.
Support Team — Account Access — Handles account sign-in issues, locked accounts, and basic troubleshooting. Expect identity verification steps if account ownership must be confirmed.
Security Operations — Fraud & Suspicious Activity — Investigates suspicious logins, unusual transfers, and potential security incidents.
Product & Technical Support — API & Integrations — Helps developers and advanced traders with API keys, integrations, and rate-limits.
When contacting support, have these items ready: registered email address, screenshots of login error messages (if any), and (only when requested and through secure channels) identity verification documents.
Disclaimer
This page provides general guidance for accessing and securing a Coinbase Pro account and is not official or endorsed legal, financial, or security advice. Always rely on Coinbase Pro's official documentation and support channels for account-specific instructions. We do not store, collect, or request your private keys, seed phrases, or passwords. If you are ever asked to disclose your seed phrase or private key, do not comply — this is likely a scam.